Eligibility and lawful usage

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable law. If you are under 18, you should use the store only with involvement and approval from a parent or legal guardian.

Customers must not misuse the website, attempt unauthorized access, interfere with checkout or payment systems, copy restricted content, submit false information, or use the platform for unlawful activity.

Products, pricing, and service descriptions

Jewellery By Madhuri sells handcrafted Indian jewellery and designer accessories. Product images, colors, dimensions, finishes, and availability may vary because of photography, screen settings, artisan finishing, material variation, and limited stock.

Prices, product listings, discounts, availability, offers, and service descriptions are subject to change without prior notice. We may correct errors, revise product details, or discontinue products at any time.

Orders, billing, and account accuracy

Customers are responsible for providing accurate, current, and complete account, billing, payment, and delivery information. Jewellery By Madhuri is not responsible for failed delivery, delayed support, payment issues, or order errors caused by incorrect customer information.

We may refuse, cancel, or limit an order if payment fails, stock is unavailable, order details appear inaccurate, fraudulent activity is suspected, or fulfillment is not possible.

Payments and checkout

Online payments are processed through Razorpay, a third-party authorized payment aggregator. By choosing an online payment method, you agree to follow the payment instructions shown during checkout and any applicable Razorpay terms.

An order is confirmed only after payment authorization and store acceptance. Transaction failures, bank delays, payment reversals, or payment gateway downtime may affect order confirmation.

Shipping, cancellation, returns, and refunds

Shipping timelines, cancellation rules, returns, replacements, and refunds are governed by the separate Shipping & Delivery Policy and Cancellation & Refund Policy published on this website.

Intellectual property

Jewellery By Madhuri owns or lawfully uses the logos, brand name, website copy, product images, product descriptions, graphics, layout, and other content hosted on this domain. Customers may not copy, reuse, scrape, reproduce, sell, or exploit this content without written permission.

Governing law and dispute jurisdiction

These Terms & Conditions and transaction-related disputes are governed by the laws of India. Subject to applicable consumer protection law, courts and forums with jurisdiction over Odisha, India, where the store is based, will handle disputes arising from transactions with Jewellery By Madhuri.